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WFMwizard

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WFMwizard is an innovative, complete and affordable Workforce Management solution for small and medium inbound call centers and help desks. WFMwizard automates the complete call center operations weekly planning cycle: call volume forecasting, agents staffing calculations, shifts design optimization, agents scheduling, breaks Scheduling, "what-if" simulation and fully featured charts & reports. WFMwizard is the most comprehensive workforce management solution sold on the web today!

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• workforce-management-software
• workforce-management-solutions
• call-center-workforce-management
• call-center-planing
• call-center-scheduling

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